Shipping information

We offer worldwide shipping, with shipping costs calculated automatically based on your location during checkout. Once your order has been shipped, we will send you a tracking number via email.

Typically, rugs available for immediate purchase will ship within 7 business days, whereas pre-order items will take approximately 2 weeks. We assure you that we will expedite the delivery process to the best of our ability.


Return information

In case of return, please send us an email to, please specify in your email the order number and reason for return. We don't accept damaged or used rugs. In case of delivery damage, contact us within 2 business days. All return fees are the buyer's responsibility.